First-Dip Fridays (TYPTI Intro Session)

Cancellation Policy

1. Registration and payment Registration fees are non-refundable except where stated below. Bookings may be rescheduled, subject to availability, until 24 hours before the scheduled session. Bookings cancelled within 24 hours of the session, and no-shows, will be forfeited. 2. Rescheduling You may move your booking to another available First-Dip Friday session until 24 hours before your scheduled session. All changes are subject to availability. Rescheduling is not permitted within 24 hours of the session or after the session has begun. 3. Transfers You may transfer your booking to another person at no additional charge. Please notify orders@dippersports.sg before the session with the replacement participant’s name and contact details. 4. Bad weather and organiser cancellations Sessions may be postponed or cancelled where weather, court conditions, venue restrictions or other circumstances make play unsafe or impractical. Where a session is cancelled by the organiser or due to bad weather, affected participants will be offered an alternative First-Dip Friday session during the active Season, subject to availability. If no reasonable alternative can be provided before the end of the Season, the affected booking will be refunded. 5. Late arrivals and no-shows Participants are encouraged to arrive before their allocated session time. Sessions begin as scheduled and cannot be extended for late arrivals. Failure to attend does not entitle the participant to a refund, credit or replacement session. 6. Equipment and participation Racquets and balls will be provided unless otherwise stated. Participants are responsible for wearing suitable clothing and footwear and for following reasonable safety instructions given by session staff. Participation is voluntary. Participants should not take part if they are injured, unwell or otherwise unable to participate safely. 7. Programme changes The organiser may make reasonable changes to session timing, format, coaching arrangements or venue where necessary. Where a material change affects a booking, the participant will be contacted using the details supplied during registration. 8. Contact Questions regarding bookings, transfers or rescheduling should be sent to orders@dippersports.sg.