Privacy Policy

Dipper Sports Pte. Ltd. (trading as "Dipper Sports Corporation," "DSC," "we," "us," or "our") UEN: 202638647K Registered Office: 30 Lentor Lane, Lentor View, Singapore 789149
Last updated: 4th September 2026

1. Introduction

Dipper Sports Pte. Ltd. respects your privacy and is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and its subsidiary regulations. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it, when you visit dippersports.sg, book a class with us, or purchase our products.

By using our website or our services, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not provide us with your personal data or use our services.

2. Our Data Protection Officer

In accordance with Section 11(3) of the PDPA, we have appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with the PDPA. You may contact our DPO with any question, concern, or request relating to your personal data at:
Email: enquiries@dippersports.sg

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

Contact and identity data: name, email address, phone number, and (for physical orders) a delivery address.
Booking data: your selected class slot, date, and any information you provide at the point of booking.
Order data: products purchased, order value, and order history.
Payment-related data: our payment processors handle your card and bank details directly. We do not store your full card number, CVV, or online banking credentials on our own systems.
Communications: records of emails, enquiries, or messages you send us.
Technical and usage data: IP address, browser and device type, pages visited, and referral source, collected automatically through our website and its cookies.
Marketing preferences: whether you have opted in to receive news and promotions from us, and your engagement with those communications.

We do not knowingly collect personal data from minors without appropriate parental or guardian consent, and we do not collect any special categories of sensitive data unless you voluntarily provide it to us.

4. How We Collect Personal Data

Book a class or make a purchase on our website;
Create or use an account with us;
Contact us by email, our website's contact form, or social media;
Subscribe to our mailing list or promotions; or
Browse our website (via cookies and similar technologies — see Section 7).

5. Why We Collect and Use Your Personal Data

To process and confirm your class bookings and product orders;
To process payments through our payment partners;
To communicate with you about your bookings, orders, or enquiries;
To send you marketing communications about our classes, products, and promotions;
To maintain, secure, and improve our website and services;
To comply with our legal and regulatory obligations; and
To resolve disputes and enforce our terms of service.

Where we rely on your consent for a purpose (such as marketing), you may withdraw that consent at any time by contacting our DPO. Withdrawing consent will not affect the lawfulness of anything we did with your data before the withdrawal.

6. Who We Share Your Personal Data With

We do not sell your personal data. We share it only with the following categories of recipients, strictly as needed to run our business:

Payment processors — Stripe, HitPay, and Airwallex.
Website and booking platform — Wix.com.
Email and productivity services — Google Workspace.
Marketing and analytics partners — tools such as Meta advertising pixels.
Professional advisers and authorities — such as our accountants, auditors, or corporate secretary, or Singapore government agencies.

Overseas transfer: Some recipients above may store or process personal data on servers located outside Singapore. Where this occurs, we take reasonable steps to ensure your personal data continues to receive a standard of protection comparable to under the PDPA.

7. Cookies and Similar Technologies

Enable core functionality (core cookies).
Understand website usage (analytics tools).
Deliver and measure advertising (advertising pixels).

You can control or disable cookies through your browser settings; please note that doing so may affect the functionality of parts of our website.

8. How Long We Keep Your Personal Data

For the duration of your relationship with us as a customer.
For up to 5 years thereafter, to meet our accounting, tax, and record-keeping obligations.

After this period, we securely delete or anonymise your data unless a longer retention is required by law.

9. How We Protect Your Personal Data

We take reasonable technical and organisational measures to protect your personal data against unauthorised access. In the event of a significant data breach, we will notify the PDPC and affected individuals in accordance with PDPA requirements.

10. Your Rights

Access the personal data we hold about you.
Correct any inaccurate or incomplete personal data.
Withdraw your consent to our collection, use, or disclosure of your personal data.
Lodge a complaint with us or with the PDPC.

To exercise any of these rights, please contact our DPO. We will respond within a reasonable time.

11. Do Not Call Registry

If we contact you by Singapore telephone number for marketing purposes, we do so only where you have given clear consent. You may withdraw consent to receive such marketing messages at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this Policy indicates when it was last revised.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Dipper Sports Pte. Ltd. Attn: Data Protection Officer Email: enquiries@dippersports.sg

Dipper Sports Corporation is the trading and brand name of Dipper Sports Pte. Ltd. (UEN 202638647K), a company incorporated in Singapore.

UNRESOLVED ENQUIRIES?

Contact the Recreation Desk at enquiries@dippersports.sg or +65 8085 0189 for measured replies regarding technical gear, booking bulletins, or official directives.